Mental Health in the Workplace: A Guide for HR Professionals to Support Employee Well-being

Supporting mental health in the workplace is essential for employee satisfaction, retention, and overall productivity. With increasing demands and complex challenges, the need for HR intervention to foster well-being has become more important than ever.

Why Mental Health is Important in the Workplace

Mental health directly influences employees’ engagement, morale, and willingness to stay with an organization. Studies show that employees who feel mentally supported by their employer are more productive and satisfied in their roles. In the Philippines, where community and belonging hold high value, mental health initiatives foster a sense of security and trust, allowing employees to perform at their best.

Organizations that emphasize mental health also experience lower turnover rates and higher employee satisfaction. For example, research by the American Psychological Association reveals that 61% of employees are more likely to stay with a company that actively supports mental health. This highlights the long-term benefits of making well-being a priority in the workplace.

What is the Role of HR in Mental Health?

Human resources plays a critical role in advocating for mental health in the workplace. As HR professionals work closely with both employees and management, they are well-positioned to design, implement, and sustain policies that address mental health. Key responsibilities in this area include:

Human resources plays a critical role in advocating for mental health in the workplace. As HR professionals work closely with both employees and management, they are well-positioned to design, implement, and sustain policies that address mental health. Key responsibilities in this area include:

  1. Developing Policies and Programs HR should create policies tailored to mental health needs, considering cultural norms and legal requirements within the Philippines. Programs might include flexible work options, mental health days, or confidential counseling services, offering practical support for employees to manage stress and well-being. Regular reviews of these policies ensure they stay relevant to changing workplace dynamics.
  2. Providing Resources and Support Systems Making mental health resources accessible is vital. HR can offer connections to mental health resources such as counseling, employee assistance programs (EAPs), and wellness sessions. Partnerships with mental health organizations can further enhance accessibility and affordability, ensuring employees have options that fit their needs.
  3. Training Managers and Leaders Managers often act as the first line of support for employees facing mental health challenges. By training managers to recognize signs of stress or burnout and respond empathetically, HR fosters a supportive environment. Managers play a vital role in creating a workplace culture where employees feel safe seeking help.
  4. Building a Culture of Transparency and Open Communication Employees are more likely to access support when they feel safe to do so. HR should promote open communication by providing forums, surveys, or team meetings where employees can freely discuss concerns. This approach helps reduce mental health stigma and reinforces the company’s commitment to well-being.

How Can the Human Resources Function Support Employee Well-being?

Supporting employee well-being goes beyond policy creation. It requires cultivating a work environment where employees feel valued and supported, enhancing both mental and physical health. HR can support well-being in the following ways:

  1. Flexible Work Arrangements Offering flexible work arrangements such as remote work or variable hours helps employees balance their personal and professional responsibilities, reducing stress levels. In the Philippines, where heavy traffic and long commutes are common, remote work options provide significant relief, contributing to employee well-being.
  2. Mental Health Days Allowing employees to take mental health days helps prevent burnout and boosts overall productivity. Mental health days should be clearly integrated into sick leave policies, normalizing time off for mental well-being without stigma.
  3. Regular Check-ins and Wellness Surveys Conducting regular check-ins or anonymous wellness surveys provides valuable insights into employee morale and mental health. These surveys offer employees a safe way to communicate stressors, allowing HR to identify areas for improvement and adjust policies accordingly.
  4. Well-being Initiatives and Activities HR can organize wellness activities such as yoga classes, mindfulness workshops, or social gatherings that promote relaxation and strengthen team bonds. These activities build a sense of community and support, helping employees recharge and strengthen connections with their peers.

How to Cope with Mental Health in the Workplace

HR can equip employees with strategies to manage mental health challenges effectively. Educating employees about coping mechanisms fosters resilience and helps them handle workplace pressures more efficiently. Here are strategies HR can introduce:

  1. Promote Self-Care Encourage employees to engage in self-care activities that reduce stress, such as regular exercise, mindfulness practices, and sufficient rest. A healthy lifestyle has a positive effect on mental health, improving focus and productivity at work.
  2. Offer Stress Management Workshops Stress management workshops teach employees practical skills such as breathing exercises, time management, and setting boundaries. These skills enable employees to handle stress in a healthy way, reducing the likelihood of burnout.
  3. Encourage Use of Available Resources HR should actively promote the mental health resources available to employees, including counseling services and mental health apps. Making these resources visible and accessible can ease anxiety and encourage employees to take proactive steps toward maintaining their mental health.

Building a Sustainable Mental Health Program

Creating a lasting mental health program requires ongoing commitment and adaptation. HR can ensure these initiatives are effective by following these steps:

  1. Assess and Adjust Programs Regularly Regular assessments through feedback, surveys, and data tracking help HR understand which programs are effective and where improvements are needed. By adjusting initiatives based on employee feedback, HR can maintain relevance and effectiveness.
  2. Include Mental Health Metrics in Performance Reviews Integrating mental health goals such as work-life balance or stress management into performance reviews underscores the organization’s commitment to employee well-being. This approach demonstrates that mental health is valued as much as productivity and performance.
  3. Stay Informed About Mental Health Trends HR professionals should keep updated on the latest mental health trends and best practices. Participating in conferences, workshops, or professional networks can provide HR with up-to-date insights, ensuring their initiatives remain impactful and relevant.

For HR professionals, supporting mental health requires more than just responding to crises; it means proactively building an environment where employees feel valued, supported, and motivated. By implementing thoughtful policies and providing resources to help employees cope with challenges, HR can drive meaningful change in the workplace.

Supporting mental health in the workplace starts with dependable payroll processes that reduce stress and enhance security. By prioritizing timely, accurate payroll, you’re fostering a work environment where employees feel valued and at ease.

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